I helped Kenn on a few jobs last year during the busy season and here's what I observed... His knowledge and sensitivity the his/our clients was flexible and we'll directed. This was evident in that he saved several single lady customers from costly replacements with on the spot repairs; yet for those that wanted high dollar installs, he made sure that quality came first for them.
Fireplace Service is a small family business that prides themselves in quality. My gas fireplace was not working at all and Ken and his wife came out the same day that I called. Ken figured out the problem fairly quickly while his wife was cleaning the glass better than it had looked in 18 years. He added some extra lava rocks, made several adjustments and left everything spotless. When was the last time you thought you were undercharged for work? My wife and I are extremely happy that we made the call.
In our year long search for someone to help us beautify our 2 fireplaces we discovered Kenn and Sandy. They came to our home and listened!! Then after a long discussion they encouraged us to explore then”new” Hargrove logs which will actually produce an efficient heat. After a long talk with the head of sales at Hargrove, we decided to have Fireplace Services install this option. We are now able to look at/into our warm and cozy fireplaces and see the beauty of the fireplace… See More